Operations Support Specialist

Job Title: Operations Support Specialist
Location: New Bern, NC
Pay Rate: Up to $18.10/hr
Contract | On-site

Overview:
We’re seeking an Operations Support Specialist to assist with daily operational processes within a fast-paced banking environment. This role focuses on ensuring accuracy and efficiency while following established procedures and guidelines.

Responsibilities:

• Perform routine operational support tasks, ensuring compliance with process standards.

• Review, verify, and process transactions accurately.

• Maintain records and documentation of completed work.

• Identify opportunities for process improvement and escalate issues to the supervisor.

• Communicate with internal teams to resolve operational inquiries.

Qualifications:

• Minimum 6 months of operations, administrative, or data entry experience.

• Strong attention to detail and ability to follow procedures.

• Excellent organizational and time management skills.

• Proficient in Microsoft Office applications (Word, Excel, Outlook).

• High school diploma or equivalent.