QA Lead in Charlotte, NC

Role Overview – High-Profile AI Transformation QA Lead
Location: Charlotte, NC (Onsite Tuesday & Wednesdays)
Contract: Long-term, through end of 2026 (aligned to program timeline)
 
Part of a major transformation initiative moving into AI testing.
Role involves close collaboration with development teams on a highly strategic project.
Significant quality ownership — this is not a role for someone who will struggle to adapt later.
 
Key Responsibilities

• Participate in User Acceptance Testing (UAT) sessions and ensure readiness to attend onsite when needed.
• Develop and maintain test cases for a fully custom-coded system.
• Utilize AI tools (e.g., Copilot, Modern Requirements) to assist in writing test cases.
• Interpret Selenium scripts — not just button-click automation, but understand logic and structure to validate functionality.

 
Oversee all testing activities, including:
• Coordinating test execution
• Tracking defect rates, leakage, and aging
• Weekly iteration reporting on testing outcomes and quality metrics

• Certify that AI functionality works as expected, ensuring reliability before release.

 
Role Characteristics

• Not an SDET engineer, but familiarity with programming and coding is highly beneficial.
• Requires a strong personality capable of working across multiple teams: 2–3 BAs, numerous developers, and project stakeholders.
• More hands-on and strategic than prior ETL/finance-oriented testing roles.

 
Differences from Other Role in Program

• This role: All custom code rewrite, deep AI integration, heavy test case creation, and AI-driven quality automation.
• Other role: SaaS solution replacement, lighter on test cases, more focused on PM-level oversight of testing.