Job Description
Job Title: Associate Analyst
Location: Charlotte, NC
Contract | Max Pay Rate: $22/hr | Flexible start time between 7am–9am
About the Role
We’re looking for an Associate Analyst, Order to Cash to join our team in Charlotte, NC. In this role, you’ll manage a portfolio of customer accounts, focusing on improving cash flow and reducing delinquencies. You’ll work cross-functionally to resolve payment discrepancies, identify root causes of billing issues, and support continuous process improvement within the Order to Cash function.
Key Responsibilities
Monitor customer accounts and manage cash collections.
Review aging reports and track collection efforts.
Resolve overdue accounts and billing discrepancies.
Partner with internal teams to correct disputed invoices and process write-offs or refunds.
Maintain accurate documentation and ensure compliance with AR policies.
Analyze root causes of payment delays and recommend process improvements.
What You’ll Need
Required:
Bachelor’s degree or equivalent work experience
Strong communication and organizational skills
Proficiency with Microsoft Excel and other MS Office tools
Preferred:
2+ years of experience in billing, accounts receivable, or cash applications
Experience with commercial account management or collections processes
Why Join Us
Competitive pay and benefits
Health, dental, and vision insurance
401(k) with company match
Tuition reimbursement & paid time off
Inclusive, growth-oriented culture
Apply Now
Job #:
31409618
Position Type:
Contract
Location:
Charlotte, North Carolina
Flexibility:
Onsite