Job Description
Position Detail:
Job Title: Customer Service Representative
Location - Houston, TX 77023 (5 days onsite)
Duration - 3+ Months Contract (Possibility of Extension)
Payrate - $18/hr on W2 - Weekly Payout
Shift : Monday through Saturday, 1:00 PM – 7:00 PM
Job Description:
We’re seeking a dependable and proactive Customer Service Representative to join our fast-paced team supporting last-mile delivery operations. In this role, you'll play a key part in ensuring outstanding service to customers, drivers, and business partners, while helping to resolve challenges quickly and professionally.
Responsibilities:
- Respond to customer inquiries via phone and email in a courteous and solution-oriented manner
- Manage delivery issues, cancellations, and route tracking
- Scan haul-away pods and confirm delivery stamp verifications
- Monitor progress of ongoing delivery routes
- Troubleshoot and resolve complaints effectively under pressure
- Collaborate with other departments to ensure timely deliveries
- Basic proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- High school diploma or equivalent preferred
- Minimum of 1 year of customer service experience (call centre experience preferred)
- Strong multitasking and time management skills
- Excellent problem-solving and communication skills
Apply Now
Job #:
30559302
Position Type:
Contract
Location:
Houston, Texas
Flexibility:
Onsite