Senior Salesforce Functional Architect

Senior Salesforce Functional Architect

Location: Decatur, GA (3 days in office with 2 days remote)
Fulltime / Direct Hire

Overview

We are seeking an experienced and business-savvy Senior Salesforce Functional Architect to join our team. This role is ideal for someone who thrives at the intersection of business and technology, with the capability to work directly with sales teams to understand and translate their needs into Salesforce-driven solutions. The ideal candidate brings a strong functional understanding of Salesforce, hands-on technical configuration expertise, and the ability to visually mock up solutions using design tools like Figma.

Interview Process

1. 30-minute video screening interview
2. On-site technical interview, including live Salesforce exercises (e.g., generating reports, extracting accounts, building geo-targeted company reports)

Key Responsibilities

• Collaborate with sales stakeholders to define, prioritize, and deliver Salesforce-based business solutions
• Generate, modify, and present reports within Salesforce (e.g., Accounts by geography, sales dashboards, lead reports)
• Configure Salesforce Sales Cloud and Service Cloud features to meet business needs
• Conduct mockups using Figma or similar tools to prototype Salesforce features for sales teams
• Facilitate requirement-gathering sessions and document functional and technical specifications
• Support integration between Salesforce and other platforms (ERP, marketing automation, etc.)
• Train users and support adoption of new Salesforce features
• Manage Salesforce customization using standard tools and frameworks (e.g., Flows, LWC configuration, page layouts)
• Design dashboards and reporting tools to provide visibility into key sales and service metrics

Qualifications

• 10+ years experience as a Salesforce business analyst or functional architect
• Deep expertise in Salesforce Sales Cloud and Service Cloud; end-to-end implementation experience required
• Functional focus with technical fluency: knows how to configure Salesforce without being a full-time developer
• Experience working directly with sales teams to identify business requirements and translate them into scalable solutions
• Strong experience creating mockups/prototypes using Figma or similar tools.
• Advanced skills in report building, data exporting, and dashboard design within Salesforce
• Familiarity with SOQL, data import/export tools, and LWC framework configurations
• Excellent communication skills and proven ability to work with executive stakeholders and development teams
• Demonstrated leadership in Agile/Scrum environments
• Bonus: Experience with CPQ, Experience Cloud, or third-party Salesforce app integrations

Preferred Attributes

• Strong business acumen and strategic thinking
• Ability to translate non-technical requirements into elegant, user-focused Salesforce solutions
• Detail-oriented, organized, and comfortable handling multiple priorities in a dynamic environment
• Proven success in user training and driving platform adoption