Dev-Ops Engineer 3

Job Title: DevOps Engineer III

Contract: 6+  Months

Location: Lehi, UT 84043

Job Overview:

We are seeking a DevOps Engineer III to provide deep technical troubleshooting and operational support for Adobe Campaign’s most complex and large-scale customers. The ideal candidate will have strong expertise in full-stack troubleshooting, cloud infrastructure, automation, and monitoring tools.

Key Responsibilities:

• Provide deep technical troubleshooting for escalated customer issues involving Adobe Campaign.
• Use monitoring and reporting tools to analyze root causes of major technical issues and implement sustainable solutions.
• Collaborate with customer care, escalation teams, product management, and engineering to deliver timely resolutions.
• Drive operational readiness across the full lifecycle—from design and deployment to ongoing operations and refinement.
• Develop automation tools and operational enhancements that enable faster deployments, self-service configuration, and improved monitoring.
• Ensure proper monitoring, metrics, and alerting are integrated before production release.

Required Skills and Experience:

• Full-stack troubleshooting: Networking, OS (Debian, CentOS), Apache, HAProxy, Nginx, RDBMS.
• Monitoring tools: Splunk, New Relic, Nagios.
• Cloud platforms: AWS and/or Azure — expertise in networking (VPCs, security groups), VMs (EC2), databases (RDS), and load balancing (ELB/ALB).
• Programming: Experience developing applications in Python, Java, or Go.
• DevOps practices: Strong understanding of CI/CD methodologies.
• Project management: Ability to scope work, estimate effort, and break down tasks effectively.
• Documentation: Excellent information management practices (wikis, detailed documentation, collaboration tools).
• Communication: Excellent written and verbal skills for both technical and non-technical audiences.