{"id":14998,"date":"2022-04-25T10:45:47","date_gmt":"2022-04-25T14:45:47","guid":{"rendered":"http:\/\/talentbridge.com\/?p=14998"},"modified":"2025-03-04T05:14:30","modified_gmt":"2025-03-04T10:14:30","slug":"exceeding-expectations","status":"publish","type":"post","link":"https:\/\/talentbridge.com\/exceeding-expectations\/","title":{"rendered":"Exceeding Expectations is Vital"},"content":{"rendered":"\n

Given the challenges of recruiting and retaining talent in today\u2019s market, exceeding expectations is vital to show candidates that we\u2019ll go above and beyond.<\/p>\n\n\n\n

Recent experiences involving the world of sports, with my company being the customer, served as reminders of the importance of exceeding expectations. Going above and beyond as a strategy for retention and growth applies to every group we serve as staffing companies: clients, candidates and colleagues.<\/p>\n\n\n\n

And while it\u2019s a philosophy we haven\u2019t lost sight of, being on the receiving end reiterated the importance of the approach. How so?<\/p>\n\n\n\n

Going Above & Beyond<\/h2>\n\n\n\n

First, we recently signed on as a sponsor of a national sports team<\/a>. Our expectations were high but realistic \u2014 exactly how I want all new clients to approach their partnership with our firm.<\/p>\n\n\n\n

The team\u2019s organization has gone out of its way to tailor a program that delivers the benefits that are most important to us, in fact exceeding our expectations. When I expressed that sentiment to our relationship manager, they stated that their goal with sponsors is to do just that so we will want to sign on for another year. Indeed, going above and beyond is a winning strategy for any company in any industry.<\/p>\n\n\n\n

Owning the Locker Room<\/h2>\n\n\n\n

Another sports-related experience drove home that point. Molly Fletcher<\/a>, who served as president of client representation for sports and entertainment agency CSE, delivered the keynote address at TalentBridge\u2019s recent President\u2019s Conference and spoke about what it takes to achieve consistent, lasting success.<\/p>\n\n\n\n

Molly said she didn\u2019t want to serve as the agent for just one athlete on a team \u2014 she wanted to \u201cown the locker room.\u201d So, she continually sought to surprise and delight her clients throughout the partnership. In Molly\u2019s case, the ability to exceed expectations led to her successfully negotiating over $500 million in contracts and building lasting relationships with hundreds of the biggest names in sports.<\/p>\n\n\n\n

\"Exceeding